Indian businesses are yet to fully embrace technology to simplify and scale operations. Our products lay the foundation to the technology revolution that is around the corner to transform businesses.
We are an Indian software company founded in year 2013. We offer software solutions for automating business processes like Accounting, Payroll, Sales, Customer Support and more.
By building easy to use software solutions, we are redefining the way businesses operate. With low cost and scalable pricing, we are making technology accessible to small and medium businesses.
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We have worked closely with multiple businesses of varied sizes across industries for over a decade. This gives us a strong understanding of business needs and user expectations. We embrace continuous improvement as not just a tool but an inherent value of our business. Based on changing social-economic scenario and converting customer feed-back into feed-forward, we are able to offer products with great business utility and best user experience.
We used to do payroll for our 50+ employees using excel sheets. That exercise used to take 7-10 days at every month end and we were able to process salary payments after 10th of every month. By using Runtime Payroll (desktop edition), we are able to finish payroll processing on 1st of every month and salaries are credited on 2nd of the month. Thanks for your great solution and on-time support, whenever needed.
Managing our broadband subscribers billing has always been challenging. With different plans, different billing frequencies and multiple payment modes, it was always error-prone. Using Runtime ERP (billing), our billing now happens automatically. Our customers receive timely payment due reminders on email and sms, invoices are sent automatically and we have complete peace of mind.
We have been associated with Runtime Software for more than 4 years. Their solutions are helping us achieve more in our business operations. Their support extends beyond business as usual and they are ready to go the extra mile to help us succeed.
Our project management needed a support system for tracking user issues and change requests which was earlier being tracked manually using e-mails. Runtime Customer Support solution has seamlessly integrated into our existing software and enabled submitting user requests for creation of support tickets. We can now easily track all support tickets on a dedicated platform and act upon them timely. Automatic e-mail alerts to users is a great addition. Thanks!
